Terms & Conditions

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Introduction

We, Beats Medical Equipment Trading LLC, hereby introduce these terms and conditions for our online sales agreement. These terms and conditions apply to all purchases made through www.beatsmed.com. By making a purchase, you agree to be bound by these terms and conditions. We reserve the right to amend these conditions at any time. These terms and conditions take precedence over any other terms unless otherwise agreed in writing.

In these terms and conditions:

Prices

All prices displayed on our website and catalogue are in AED and exclude VAT, which will be charged at the relevant rate on the date of invoice, where applicable. While the prices on the website and catalogue are correct at the time of display/printing, we reserve the right to change them without prior notice.

Purchase

All products and product information available through Beats Medical Equipment Trading LLC's catalogue and website are intended solely for qualified healthcare professionals and are offered for sale strictly on a business-to-business basis. The brands and associated companies disclaim any liability for damages or loss incurred by unqualified users of the products. We reserve the right to refuse to accept orders if we believe a Buyer is not a legitimate customer.

Payment

100% ADVANCE PAYMENT. When making a purchase on our website, you may be asked to provide certain information relevant to your Purchase, including but not limited to, your credit or debit card number, expiration date, billing address, and shipping information.

You represent and warrant that: (i) you have the legal right to use any card(s) or payment method(s) provided; and (ii) the information you provide is true, correct, and complete.

We reserve the right to refuse or cancel your order at any time due to reasons such as product or service availability, errors in the description or price, or other reasons. We also reserve the right to refuse or cancel your order if fraud or unauthorized/illegal transactions are suspected.

Delivery

Free delivery within Dubai, Sharjah, and Ajman. Delivery charges apply to other Emirates or regions.

Claims

The Seller shall not be liable to the Buyer for any shortages in quantity, damage, loss, or defects in the products unless the Buyer notifies the Seller in writing within the same day of receipt of the goods. The notification must include the Buyer's name and address, quantity and description of the goods, and the relevant invoice number and date. If liability is accepted, the Seller's obligation shall be, at its option, to make good any shortage or non-delivery, replace any damaged or defective goods, or refund the cost of such goods by a credit note.

For goods ordered in error, the Buyer must request authorization from the Seller to return the goods. No goods will be accepted as a return without a pre-authorization number. Goods must be returned within 2 days of receipt, unused, and in their original packaging. The Seller accepts no responsibility for lost parcels without confirmation of the dispatch of the parcel to the Seller.

For goods being returned due to being faulty or damaged, the Seller will pay for the return. If goods are returned due to an error on the Buyer's part, the Buyer must cover the return costs.

Warranty

All items are guaranteed according to the manufacturer's warranty. Please contact the Seller's customer services team for specific warranty details.

Cancellations and Changes

Following acceptance, orders may only be canceled if the item is currently out of stock, or its manufacture has not yet begun. Requests for cancellation must be made in writing. Variations can only be accepted if the goods have not been manufactured or dispatched. Any variations must be notified in writing.

Web Orders

When you place an order with www.beatsmed.com, we will send you an email to confirm receipt of your order and provide details of your order. Your order represents an offer to purchase a product, which is accepted by us when we dispatch that product to you. Any products that are on the same order but not dispatched do not form part of that contract.

Web Content

All content on the website is the property of Beats Medical Equipment Trading LLC or our suppliers. All software used on this website is the property of Beats Medical Equipment Trading LLC or our software suppliers. You may not extract or reutilize any content of the website without written permission from Beats Medical Equipment Trading LLC.

Beats Medical Equipment Trading LLC grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it or any portion of it except with written permission from Beats Medical Equipment Trading LLC. This license does not include any resale or commercial use of this website or its contents, any downloading or copying of account information for the benefit of another seller. Neither this website nor any part of it may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the consent of Beats Medical Equipment Trading LLC.

General

All goods are subject to stock availability.